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Returns/Exchanges

Know your shipping address! Include all information about your delivery address including house numbers, unit/apartment numbers, building or business names - any failed deliveries due to incorrect or incomplete shipping information will incur a $20 re-ship fee.

Double check your order and currency! Orders that have been shipped CANNOT be cancelled or refunded. 

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Can I return my item for a refund? Yes, we accept returns for full priced apparel items only. Handwraps cannot be returned, sorry.

Can I exchange my item? Yes, we can exchange size for full priced apparel items only. No exchanges for handwraps, sorry. 

Any items sent back must be returned in new, unworn and clean condition. Any marks or damage to an item will incur a $20 damage fee. 

A return request must be submitted via our Returns Portal within 30 days of receiving the item. After submitting your request, you will receive instructions to complete your return. Please ensure you submit your tracking number here once you have completed your return so we can make sure we receive it safely.

Who pays for the return/exchange? You must cover the cost of returning your item/s to us in Singapore or Australia (for Australia/New Zealand customers only). For exchanges, we will send your exchange item free of postage charge.

What's the lowest cost method I should use to return my item? These are our recommended carrier services by country for the lowest cost tracked return.

Do you provide the postage label? For customers in the US/Canada, you can purchase a postage label directly in our Returns Portal to print and use on your return parcel. Otherwise we do not provide any return postage labels.

 

 Country Service
US USPS First Class International Package
UK Royal Mail International Standard
Australia Auspost Registered Mail
New Zealand NZ Post Economy Tracked
Singapore Singpost Tracked Package
France La Poste Colissimo International
Italy Poste Italiane Poste Delivery International Standard
Germany DHL Paket Standard