Returns/Exchanges

Check your shipping address! Include all information about your delivery address including house numbers, unit/apartment numbers, building or business names - any failed deliveries due to incorrect or incomplete shipping information will incur a $20 re-ship fee.

Double check your order and currency! Orders that have been shipped CANNOT be cancelled or refunded. 

-------

Can I return my item for a refund? Yes, we accept returns for full priced apparel items only. Handwraps/supports cannot be returned, sorry.

Can I exchange my item? Yes, we can exchange size for full priced apparel items only. No exchanges for handwraps/supports, sorry. 

Any items sent back must be returned in new, unworn and clean condition. Any marks or damage to an item will incur a $20 damage fee. 

How do I start a return? A return can be initiated via our Returns Portal within 30 days of receiving the item. After submitting your request, you will receive instructions to complete your return. Please ensure you submit your tracking number here once you have completed your return so we can make sure we receive it safely.

Who pays for the return/exchange? You must cover the cost of returning your item/s to us in Hong Kong or Australia (for Australia/New Zealand customers only). For exchanges, we will send your exchange item free of postage charge.

Do you provide the postage label? No, we do not provide postage labels.

What's the lowest cost method I should use to return my item? These are our recommended carrier services by country for the lowest cost tracked return.